Our Guarantee
LOVE1TICKET Guarantee
When you buy from Love1Ticket, your order is protected end to end. We only work with vetted sellers to ensure a smooth process from the moment you purchase your tickets to the entry to the event. Every booking is backed by our buyer protection including on demand support from our customer relations team.
What you see is what you pay
We show the full ticket price upfront, including fees at each point during your booking.
100% valid tickets
Every ticket listed on the LOVE1TICKET website is authenticated prior to release. Tickets on this website are offered by select pre-vetted sellers.
On time delivery
Your tickets will arrive in time for your event, delivered through the format confirmed on your order.
Full refund if your event is cancelled
If the event of your choice is cancelled (not rescheduled), we'll refund the full ticket price.
Dedicated customer support
For complete peace of mind, our friendly UK based team is available before, during and after your event.
Frequently Asked Questions
Our guarantee covers ticket authenticity, on time delivery, entry to your event and a full refund if the event is cancelled outright.
Yes. Every ticket is sourced from verified sellers and checked before dispatch. If a ticket is ever deemed invalid on entry, we will provide a comparable replacement or a full refund.
Most tickets are delivered digitally in the days leading up to the event. The exact delivery date depends on the venue and ticket type, and will be confirmed in your order email.
If your event is cancelled outright, you will receive a full refund on the ticket price. If it is rescheduled, your tickets remain valid for the new date and we will notify you with the updated details.
Contact our customer support team immediately using the details on your order confirmation. We will work with you in real time to resolve any issue at the gate.
Yes. Payments are processed with full PCI-DSS compliance and 3D Secure authentication, so your details are never at risk.
